Unified Mobile Application for New-age Governance (UMANG), a Digital India initiative of Ministry of Electronics and Information Technology (MeitY) refers to the multiple government services being made accessible to you through UMANG mobile App, Website, SMS short code, and UMANG toll free IVR.

What is the aim of UMANG?

The aim of UMANG is to fast-track mobile governance in India.

How will UMANG achieve its aim?

UMANG intends to provide convenient accessibility of major services offered by Central and State Government departments, Local bodies and other utility services from private organizations. It provides a unified approach where you can install one application to avail multiple government services on multiple channels like mobile application, web, IVR and SMS which can be accessed through smartphones, feature phones, tablets and desktops.

What is the utility of UMANG if I already have many government applications?

Availability of many department services on a single unified mobile app has more utility for you. With UMANG, you do not need to download multiple mobile apps for availing services of different central and state government departments.

How is UMANG better than installing individual mobile apps?

You do not need to install or update the app (again and again) to avail government services if more departments are added to the platform. UMANG provides a uniform experience across department services including payment-based transactions.

What are the security measures used in UMANG?

UMANG uses latest industry standards as security measures such as MPIN and OTP. Apart from MPIN, the account recovery options such as security questions, alternate mobile number and email address ensure that the UMANG account details are never compromised. The account recovery options appear when you forget your MPIN. In addition, your profile details are saved in encrypted format in the system so that no one can read these details. Further, you can manage the security settings in the app based on your device requirements. You can go to the Navigation Drawer > Settings > Account Settings or Navigation Drawer > My Profile > Account Settings to manage your Account settings.

I have lost my handset, what do I do?

You should immediately call us at our toll free number 10505 to avoid any misuse of your UMANG account.

How can I access my UMANG account, once blocked?

Once blocked, you will be forcefully logged out from all devices and you won’t be able to login. In order to login/re-activate your UMANG account, you will have to enter your registered mobile number and MPIN only after 24 hours. You can also get your account unblocked by calling our customer support team at our toll free number 10505.

How do I delete my UMANG account?

Deleting account option can be found under Settings > Account Settings > Delete My UMANG Account. This will delete all your personal settings, UMANG account details, cache and your profiles will also be de-linked. You will no longer be allowed to login to this account. You will need to create a new UMANG account in order to access UMANG.

What “up time” can I expect from UMANG?

UMANG does not guarantee the availability of department services offered by its Service Providers at all times as the availability of the services depend on several factors such as telecom network, Cloud Service Provider, and respective partner Service Providers. However, all efforts will be made to maintain the highest availability of services.

Who is a service provider on UMANG?

UMANG provides major services offered by Central and State Government departments, Local bodies and other utility services from private organizations. Such entities providing these services have been referred as Service Providers.

Will UMANG provide multilingual support?

Yes, UMANG supports 12 major Indian languages in addition to English.

How many services will be provided by UMANG?

UMANG will provide major government services. The onboarding of different citizen-centric government services on UMANG is envisaged to be a continuous process that will result in increasing the number of such services on UMANG with the passage of time. UMANG is targeted to provide 200 applications with approximately 1200 services by December 2019. The services will be from various government departments of Centre, States, Local bodies and some private utility services.

How can I register on UMANG?

You can register on UMANG through the following interfaces: Web Mobile App However, you do not need registration for using UMANG department services through IVR and SMS. You can directly use the IVR number and SMS number to avail the UMANG department services available on SMS and IVR.

Can a single UMANG account be used by multiple members?

No, single UMANG account cannot be used by multiple members as you can use single mobile number as your registered mobile number and that number cannot be used again to create another account unless the account linked with this number is deleted or registered mobile number is changed through settings and proper validation is done.

I have lost my phone, will my details be compromised?

No, your details will not be compromised because MPIN validation is required for any service access or profile change. You can even contact customer support and block your account.

How can I login on UMANG?

You can login using mobile number with MPIN (if set) or OTP. If you are not a registered user and trying to login, you will not be able to login. You need to go to the New User section and complete the registration process. If you find any difficulty in login or registration, you can check the network connectivity and can try after some time. For any assistance, you can call the UMANG customer care support at 10505.

How can I access UMANG?

You can access UMANG through the following interfaces: Web Mobile App IVR SMS If you are accessing the UMANG app or web interface, you must complete the registration process to avail UMANG department services.

Can I avail UMANG department services only through the mobile app?

UMANG department services can be primarily availed through UMANG mobile app or through UMANG website. However, particular department services may be made available on Pull SMS and IVR.

Can I access UMANG on my desktop?

Yes, you can access UMANG from desktop using the UMANG website www.umang.gov.in.

Can I access state-wise department services on UMANG?

Yes, you can access state-wise department services in UMANG by clicking on the State tab. All department services related to the state selected by you are displayed on this screen. If the user has not selected any State in profile, an option to select a state appears on this screen when the user accesses this tab for the first time. In addition, users can access All, Central, and State department services by clicking on the All Services tab.

How much memory should be there on my mobile to download the UMANG app?

The size of the UMANG mobile app is around 12-40 MB depending upon the operating system.

How can I download the UMANG app?

UMANG application is available on Android, Windows and iOS app stores. Just type UMANG in the search text box. The search results are displayed. In the search results, select the UMANG app from MeitY and download it.

What will be my mobile charges for using the UMANG?

You access UMANG on your mobile devices using the Internet/GPRS data connection or Wi-Fi. The data charges if any will be applicable as per your data plan.

How can I get information on using UMANG application?

To know about using UMANG application, you can access UMANG User Manual available in the Help & support section.

How can I update or modify my personal details?

To update the profile details: 1. Click the icon. 2. Click the My Profile tab for adding personal details. 3. Click on UMANG profile. 4. Click Edit. 5. Edit the details. 6. Click Save. 7. Enter MPIN for updating the changes made in profile. 8. Click DONE.

How does maintaining 100% updated profile help me?

Maintaining 100% updated profile enables you to: Receive relevant app suggestions, email communication and notifications. Auto-fill profile information wherever required while filling any department form or applying for service. UMANG profile is used to auto-fill any department form in app.

Who can view my profile details?

Your profile details can be viewed and authenticated by you and your service departments only.

How can I change my registered mobile number?

To change the mobile number: 1. Click the icon. 2. Click on Settings. 3. Click on Account Settings. 4. Click on Change Registered Mobile Number. 5. Enter the MPIN. 6. Enter a new mobile number to be registered. 7. Validate the newly entered mobile number.

Can I link multiple mobile numbers for recovery?

Yes, you can add an alternate mobile number for account recovery when you forget your MPIN.

Can I link my social account like Facebook and Twitter with UMANG profile?

Yes, you can link your Twitter and Facebook accounts with UMANG profile. UMANG can also be linked with Google+.

How can I link the UMANG account with social profiles through the profile section?

To link the UMANG account with social profiles: 1. Click the icon. 2. Click the My Profile tab. 3. Click Social Media Accounts. 4. Select Facebook, Google + or Twitter option and link specific account.

How can I delete my profile?

To delete the profile: 1. Click the icon. 2. Click the Settings tab. 3. Click on Account Settings. 4. Click Delete My UMANG Account. A confirmation message appears. 5. Click ok if you want to proceed with the deletion. 6. Enter the MPIN. 7. Click the next icon. A confirmation message appears again. 8. Your account is successfully deleted.

What happens to my deleted profile?

Your data is deleted from the UMANG system when you delete your profile. If you have deleted your profile, you have to again sign up as a new user in the UMANG to avail the services again and all of your previous data shall be erased.

After deleting my profile, can I login again with the same credentials?

No, after deleting your profile, you cannot login. You have to register as a new user and again fill in your details to login again.

Can I stop receiving SMS and emails from UMANG?

No, you cannot stop receiving SMS and emails from UMANG. You need to delete your account from UMANG to stop receiving the notifications.

How can I stop receiving emails and SMS communication from UMANG?

UMANG sends only relevant and important communication to you through SMS and email. However, if you want to stop receiving these emails and SMS, you need to delete your account from UMANG.

What is MPIN and why do I need to set the MPIN?

MPIN stands for "Mobile Personal Identification Number." It is a personal code that acts as your password for accessing UMANG. MPIN is invoked for login, payments, change requests, and profile change transactions to ensure authenticity.

Do I need MPIN to edit any profile information?

Yes, you need to authenticate your credentials using MPIN to edit your profile information.

What is the process of changing MPIN?

To change the MPIN: 1. Click the icon. 2. Click Settings. 3. Click Account Settings. 4. Click Change MPIN. 5. Enter the following details: – Old MPIN – New MPIN – New MPIN for confirmation 6. Click the next icon. 7. Once MPIN is changed you will be logged out from all the devices and need to login again.

Can I change my home page to any other page?

Yes, you can select another app page as your Home page. To change the Home page: 1. Click the icon. 2. Click the Settings tab. 3. Click Default Tab. 4. Select another page from the list.

How can I change my UMANG app language?

To change the language: 1. Click the icon. 2. Click the Settings tab. 3. Click Language. 4. Select another language from the list.

How do I increase the font size?

To increase the font size: 1. Click the icon. 2. Click the Settings tab. 3. Click Font Size. 4. Select any one of the following options: – Small – Normal – Large

Why adding email ID to my profile is important?

You should add email ID to your profile to recover your account when you forget your MPIN.

Do I need to logout every time?

No, you do not need to logout every time after accessing the app. In case you still wish to log out, you may follow the below steps: To logout: 1. Click the icon. 2. Click Logout or you can click the logout button available on the web interface.

What does favourite department mean?

When a department is marked as favourite, it starts appearing in the favourite section. The Favourite section acts as a repository or dashboard of shortcuts from where users can directly access departments without going through a search and discovery process.

Is there any limit on the number of departments I can favourite?

No, there is no limit on the number of departments that you can mark as favourite.

How can I locate departments?

You can locate department’s office address by selecting the View on Map option from the 3 dots icon placed on the department card and top right corner of the department Home page.

How can I view information related to the department service?

You can view information related to the department service by clicking on the I icon available on the service cards displayed on the department Home page.

How can I search for a department service?

You can search for a department service by entering the service name in the search bar.

What are “trending” departments?

Trending departments are the most popular departments that are being used and accessed by most of the people. You can find trending departments on the Home screen in the trending section.

Parivahan Sewa Sarathi

The application SARATHI is conceptualized to capture the functionalities as mandated by Central Motor Vehicle Act, 1988 as well as State motor vehicle Rules with customization in the core product to suit the requirements of 36 States and UTs.

Transport

Contact Us

+91-120-4925505
helpdesk-vahan[at]gov[dot]in
https://sarathi.parivahan.gov.in/sarathiservice/stateSelection.do
Location

Working Hours:

Monday to Friday (06:00 AM - 12:00 AM)

Address:

PMU Transport 2nd Floor, National Informatics Center, A-Block CGO Complex, Lodhi Road, New Delhi 110003

Services

Registration

This service helps to register the citizen in Chhattisgarh e-district.

Track Status

This service provides current status of user registration in Chattisgarh e-district portal.

Apply for Marriage Certificate

Citizens can apply for Marriage Certificate

Visits (30 Days): 1

Apply for OBC Certificate

Citizens can apply for OBC Certificate

Apply for SC/ST Certificate

Citizens can apply for SC/ST Certificate

Apply for Income Certiﬁcate

Citizens can apply for Income Certificate

Apply for Court Order Certiﬁcate

Citizens can apply for Court Order Certificate

Apply for Domicile Certiﬁcate

Citizens can apply for Domicile Certificate

Request for Nakal of Document Non-Digitized

Citizens can Request for Nakal of document Non-Digitized

Public Grievance Municipal Corporation/Municipality/Town Panchayat

Citizens can raise complaints or grievances related to various municipal services and issues.

Application for inclusion in Indira Gandhi Old age Pension

Citizens of 60 years of age and above living under the poverty line can apply for old age pension scheme.

Application for inclusion in Samajik Suraksha Pension Yojana

The disabled citizens who are students in the age group of 6 to 18 years in Chhattisgarh can apply for this pension scheme.

Application for inclusion in Sukhad Sahara Yojana

The widow/abandoned women living below the poverty line can apply for this pension scheme.

Apply for Public Grievance Collectorate

To apply for public grievance at the District Collectorate, individuals can submit their complaints or grievances or suggestion regarding public services.

RTI Filling at District Collectorate

Citizens can submit an application under the Right to Information Act to access information held by the district administration.

RTI Filling at Municipality/Panchayat

Citizens can submit an application under the Right to Information Act to access information held by the local government bodies, such as municipal corporations, municipal councils, or Panchayat.

Apply for Land Information

Citizens can apply for land information to request and obtain the relevant details and records pertaining to a specific piece of land.

Registration for Employment

Registration for government employment service involves the process by which individuals formally enroll themselves with a government agency responsible for facilitating job placements within the public sector.

Police -No. of Cases Registered in the Station

This government service involves the recording and documentation of criminal incidents and complaints at a police station. This service keeps track of the number of cases reported within a specific jurisdiction, categorizing them based on the nature of the offense.

Application for Agriculture License

Application for Fertilizer License / Seed License / Pesticide License / Renewal of Seed license / Inclusion of New variety of Seeds facilitates the licensing and regulation processes for agricultural inputs. This service enables individuals and businesses in the agricultural sector to apply for licenses to produce, sell, or distribute fertilizers, seeds, and pesticides.

CG Copy of 10th and 12th mark sheet of the board

This service allows Citizens to request official duplicates of the 10th and 12th-grade mark sheets issued by a specific educational board.

Application for inclusion in Widow Pension

Widow can apply for Inclusion in Widow Pension scheme to get financial assistance following the death of her spouse.

Application for Case listing (Revenue Court)

Citizen can apply for case listing in Revenue Court. The purpose of this service is to facilitate the legal process and ensure that the case is placed on the court's docket for resolution, allowing all parties involved to prepare for the upcoming proceedings.

Shop and Establishment Registration

Citizen can obtain official approval from the local or state government authority to run a commercial establishment or shop

Application for Water Tap Connection

Citizen can apply to get official approval from municipal or water supply authority seeking access to a public water supply

Name transfer (Mutation) of Property Municipal area

Citizen can avail this service to transfer the ownership from one person to another in Municipal area.

Application for Indira Gandhi Disability Pension Yojana

Citizen with disabilities who are living below the poverty line can apply for Indira Gandhi Disability Pension Yojana to get financial assistance.

Birth Certificate Correction

Birth Certificate Correction is a process of rectifying errors or discrepancies in a person's birth certificate. The correction can be made for various reasons such as wrong name, misspelled name, incorrect date of birth, gender, or other vital information.

Death Certificate Correction

Death Certificate Correction is a process of rectifying errors or discrepancies in a person's death certificate. The correction can be made for various reasons such as wrong name, misspelled name, incorrect date of death, cause of death, or other vital information.

Transfer & Character Certificate For Government Engineering/Polytechnic College

Transfer and Character Certificate for Government Engineering/Polytechnic College is a document that certifies a student's transfer from one institution to another and their character during their time at the previous institution.

Marriage Certificate Correction (Legacy)

Marriage Certificate Correction (Legacy) is a process of correcting errors or mistakes in an existing marriage certificate. This could include correcting the spelling of names, correcting dates or places of marriage, or adding missing information.

Manpower - Marksheet for Janshakti Training

The Manpower - Marksheet for Janshakti Training is a document that certifies the completion of a training program focused on developing skills and knowledge related to manpower management.

Janshakti - Marksheet for Person with Disability

The Janshakti - Marksheet for Person with Disability is a document that certifies the completion of a training program specifically designed for individuals with disabilities. This program aims to provide participants with the necessary skills and knowledge to overcome barriers and succeed in the workplace.

Sericulture - Aid under Mulberry Plantation

Sericulture is the practice of rearing silkworms for the production of silk. Mulberry plantation is an essential component of sericulture as it provides the necessary food source for the silkworms.

Application for Registration of a Manufacturer/Trader/Consumer of Timber

An application for the registration of a manufacturer, trader, or consumer of timber is a formal request submitted to the relevant authorities or regulatory body to officially recognize and document an individual or business entity's involvement in the timber industry.

Application for Financial Assistance to Associations/Institutions

An application for financial assistance to associations/institutions is a request made by an organization seeking funding support from a government agency or private foundation.

Agriculture Equipment Pump - Kisan Samridhi Yojana

Kisan Samridhi Yojana is a government scheme in India aimed at promoting the use of modern agricultural equipment among farmers. The scheme provides financial assistance to farmers for purchasing various types of equipment, including pumps, tractors, harvesters, and other machinery.

Agriculture - Application for Fertilizer License / Seed License / Pesticide License / Renewal of Seed license / Inclusion of New

The service aims to promote ease of doing business in the agriculture sector and ensure transparency and accountability in the licensing process.

Revenue Services (Agricultural Land/Diverted RBC 6(4) - Relief Support)

Revenue Services for Agricultural Land/Diverted RBC 6(4) - Relief Support is a government program or service aimed at providing financial relief and support to individuals or entities involved in agriculture who are affected by the provisions of Section 6(4) of the Revenue Code.

Culture- Request for Record copy

A Culture Request for Record Copy Government Service is a public service offered by government agencies or cultural institutions that allows individuals or organizations to formally request copies of specific cultural records or documents held in their collections.

Apply for CG Board's Professional/D.Ed./D.El.Ed. Copy of Mark Sheet

The Chhattisgarh Board of Secondary Education (CGBSE) provides the option to apply for a duplicate copy of mark sheet for Professional/D.Ed./D.El.Ed. exams.

Panchayat & Rural Development (MANREGA) - Purify Water (Pond Purification)

MANREGA is a government scheme aimed at providing employment opportunities to rural households. One of the activities undertaken under this scheme is the purification of ponds to provide clean water to the community.

Handicraft-Registration of Businessmen Working in the Field of Handicrafts

Handicraft-Registration scheme is a government initiative aimed at promoting and supporting the handicraft industry by registering businessmen working in this field.

Panchayat and Rural Development - Necessary Cleanliness System

Panchayat and Rural Development is a government initiative aimed at developing rural areas and improving the lives of people living in these areas. This involves creating awareness about the importance of cleanliness and hygiene, as well as providing facilities for waste disposal, sanitation, and clean drinking water.

Panchayat and Rural Development - Street Light (Changing Bulb and Tube Light)

Panchayat and Rural Development initiative also focuses on improving street lighting in rural areas. This involves changing bulbs and tube lights to more energy-efficient options, which not only saves electricity but also improves visibility and safety on the streets.

CG Application Form for Registration for Artisans/Craftsmen in Handicrafts Development Board

The CG Application form is a registration form for artisans and craftsmen who wish to join the Handicrafts Development Board. The form requires basic information such as name, address, contact details, and educational qualifications of the applicant.

CG Ayush - Application Form for Permanent Registration

CG Ayush Application Form is used for the permanent registration of practitioners of Ayurveda, Yoga, Unani, Siddha, and Homeopathy in the state of Chhattisgarh, India. The form requires basic personal information such as name, address, contact details, and educational qualifications of the applicant.

Group Insurance of Fishers (GAIS and PMMSY)

Group Accident Insurance Scheme (GAIS) and the Pradhan Mantri Matsya Sampada Yojana (PMMSY) both schemes aim to provide financial assistance to fishers in case of accidents or loss of livelihood due to natural calamities.

Application for Grant of License to Run already Established Saw Mill/Pit

Application for the grant of license to run an already established saw mill or plywood industry involves submitting a request to the concerned government department or authority.

CG Application Form for Obtaining Tools and Equipment

Citizens can avail this service to request tools and equipment for various purposes, such as agricultural, industrial, or construction needs.

Primary Veterinary Disease Information

Primary Veterinary Disease Information refers to the basic information about various diseases that affect animals. This includes the causes, symptoms, diagnosis, treatment, and prevention of these diseases.

Application for Permission for Retail Sale of Forest Produce

The Application for Permission for Retail Sale of Forest Produce is a document that is required to be submitted by individuals or organizations who wish to sell forest produce in retail.

Application for loan (for fisheries in new Pond Construction)

An application for a loan for fisheries in new pond construction is a document that is required to be submitted by individuals or organizations who wish to obtain a loan for constructing new ponds for fisheries.

Fisheries – Allocation of Reservoir/ Pond on royalty basis

Fisheries – Allocation of Reservoir/Pond on royalty basis is a process where the government or concerned authorities allocate reservoirs or ponds to individuals or organizations for fisheries activities.