National Consumer Helpline

National Consumer Helpline

National Consumer Helpline

National Consumer Helpline Department of Consumer Affairs deals with creating awareness, advising and redressing consumer grievances. It acts as a central system for lodging consumer grievances.

  • Public Grievance

Working Hour

Monday to Sunday (09:30 AM - 05:30 PM)


Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs, Krishi Bhawan, New Delhi 110114


National Consumer Helpline-Register Grievance
National Consumer HelplineRegister Grievance
Users can lodge grievances related to consumer issues. Users can also provide feedback corresponding to the lodged grievance according to their satisfaction level.
National Consumer Helpline-Grievance History
National Consumer HelplineGrievance History
Users can view their grievance history. They can also filter the grievance on the basis of status.
National Consumer Helpline-Upload Document
National Consumer HelplineUpload Document
Additional documents can be uploaded for the registered grievances. This feature will be enabled for grievances with "in-progress" status only.
National Consumer Helpline-Contact Details
National Consumer HelplineContact Details
Users can view contact details of state commission and district forum. The district-wise. Name, Phone No. (Office), Phone No. (Res) and Fax details are displayed.
National Consumer Helpline-Knowledge Base
National Consumer HelplineKnowledge Base
Users can view answers of common industry-related questions. This helps the users to get knowledge of consumer-issues across industries.
National Consumer Helpline-Related Videos
National Consumer HelplineRelated Videos
Users can avail the service of related videos to view and share videos provided by the department. Users can click these videos to view them and click the share icon next to the video to share them.