National Consumer Helpline

National Consumer Helpline

National Consumer Helpline Department of Consumer Affairs deals with creating awareness, advising and redressing consumer grievances. It acts as a central system for lodging consumer grievances.

  • Public Grievance

Services

National Consumer Helpline-Account Detail
National Consumer HelplineAccount Detail
Subscribers can view their Tier 1 and Tier 2 account details.
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National Consumer Helpline-Address Change
National Consumer HelplineAddress Change
Subscribers can change their correspondence and permanent addresss using eKYC data of Aadhaar. If Aadhaar is not available, then please link your Aadhaar with the NPS account.
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National Consumer Helpline-Profile Setting
National Consumer HelplineProfile Setting
Subscribers can update password, telephone, mobile, Email ID and change security question.
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National Consumer Helpline-Recent Contribution
National Consumer HelplineRecent Contribution
Subscribers can view details of their recent contributions carried out for Tier 1 and Tier 2 accounts.
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National Consumer Helpline-Current Holding
National Consumer HelplineCurrent Holding
Subscribers can view their current holdings of Tier 1 and Tier 2 accounts.
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National Consumer Helpline-Login
National Consumer HelplineLogin
Subscribers can login to their account using PRAN & password.
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National Consumer Helpline-Email Statement
National Consumer HelplineEmail Statement
Subscribers can request for transaction statement over email for past 9 financial years of Tier 1 and Tier 2 accounts.
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National Consumer Helpline-Current Holding
National Consumer HelplineCurrent Holding
Subscribers can view their current holdings of Tier 1 and Tier 2 accounts by entering PRAN and Password for authentication
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National Consumer Helpline-Scheme Change
National Consumer HelplineScheme Change
Subscribers can change their scheme preference of Tier 1 and Tier 2 accounts.
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National Consumer Helpline-Email Transaction Statement
National Consumer HelplineEmail Transaction Statement
Subscribers can request for transaction statement over email for past 9 financial years of Tier 1 and Tier 2 accounts by entering PRAN and Password for authentication
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National Consumer Helpline-Account Details
National Consumer HelplineAccount Details
Subscribers can view their Tier 1 and Tier 2 account details by entering PRAN and Password for authentication
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National Consumer Helpline-Recent Contributions
National Consumer HelplineRecent Contributions
Subscribers can view details of their recent contributions carried out for Tier 1 and Tier 2 accounts by entering PRAN and Password for authentication
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National Consumer Helpline-Notification
National Consumer HelplineNotification
Subscribers can view notifications sent by the department.
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National Consumer Helpline-Notification
National Consumer HelplineNotification
Subscribers can view notifications sent by the department using this service
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National Consumer Helpline-Profile Setting
National Consumer HelplineProfile Setting
Subscribers can update password, telephone, mobile, Email ID and change security question using this service
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Working Hour

Monday to Sunday (09:30 AM - 05:30 PM)

Address

Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs, Krishi Bhawan, New Delhi 110114