Last updated: April 28, 2017

This privacy policy (“Privacy Policy”) is in the context of and to govern the access and usage of the UMANG (Unified Mobile Application for New Age Governance) mobile application and web portal (, an initiative of NeGD (National e-Governance Division), MeitY (Ministry of Electronics & Information Technology), Government of India.
This Privacy Policy describes and determines how UMANG (referred to as NeGD or MeitY or We/Us or Our or UMANG), handle and/ or deal with your (referred to as You or Your or User) personal and usage information, in accordance with the applicable laws of India (hereinafter collectively referred to as “Personal Information”).

The ‘UMANG’ refers to the services being provided through UMANG mobile App, UMANG website-, UMANG SMS short code and UMANG toll free IVR.  Through UMANG, you can access and avail services, offered by Central and State Government departments, Local bodies and their agencies and utility services from private organizations (hereinafter referred to as service providers), on-boarded on UMANG. You can use UMANG application in different ways such as, for service discovery, availing of services, finding out relevant government schemes, what is trending and so on. UMANG allows you to create your favorite list of services and also search the services available on UMANG. UMANG aims to provide a personalized experience and also recommend services based on your personal and usage details.
This Privacy Policy inter alia determines and explains:

This Privacy Policy should be read in conjunction with the Terms of Service/Use available at [Terms of Use].
We collect, receive, possess, or store the Personal Information, to enable us to serve you effectively, and to enable us to provide more personalized and enhanced experience to you. If the terms of this Privacy Policy are not acceptable to you, please do not use UMANG and/ or the services provided through it.