RailMadad

RailMadad

RailMadad

RailMadad Rail Madad application has been developed to enable Railway passenger to lodge a complaint or give suggestion through UMANG app and facility to track live status of complaints. The objective of this portal is to enhance experience of Railways passengers with swift and satisfactory resolution of complaints.

  • Transport

Working Hour

Monday to Saturday  (9:00 AM to 06:00 PM)

Address:

Centre For Railway Information Systems Chanakya Puri New Delhi - 110021

Services

RailMadad-Train Complaint
RailMadadTrain Complaint
This service provides citizens to lodge a complaint or give suggestion for selected incident date (current date or past four dates). Citizen can mention train number followed by UTS number or user can enter PNR number followed by the incident date to lodge a complaint.
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RailMadad-Station Complaint
RailMadadStation Complaint
This service provides citizens to lodge a station related complaint or suggestion for selected incident date (current date or past four dates).
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RailMadad-Track your complaint
RailMadadTrack your complaint
This service provides citizens to track their lodge complaint related to Train or Station by providing the reference number.
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RailMadad-Freight/Parcel Inquiry
RailMadadFreight/Parcel Inquiry
This service provide citizen to lodge an inquiry/complaint related to Freight/Parcel inquiry for selected incident date (current date or 30 date).
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